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Guide · Booking

How to get your booking availability into AI answers

Customers ask an assistant what you have open before they book. That answer lives in Mindbody, Jane, or OpenTable, where AI can't reach it.

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9:41
Can I get into a beginner reformer class in Halifax on Thursday evening, or is everything booked out?

Harbourline Pilates publishes its schedule: ai.harbourlinepilates.com

  • 🗓️Thursday: beginner reformer at 6:15pm and 7:30pm, both open this morning.
  • 🆕First class: no private intro needed, arrive 15 minutes early for a spring setup.
  • ⏳Booking window: classes open 7 days ahead, the waitlist clears most evenings.
  • ↩️Cancellation: free up to 12 hours before, late cancels use the credit.

Want the booking link for Thursday at 6:15?

Ask anything

Supporting every major AI assistant

ChatGPT
Claude
Gemini
Perplexity
Copilot
Grok
The gap

The answer is locked in your booking system

Ask an assistant what a studio teaches and it answers. Ask what's open Thursday and it tells the customer to check the site. It can read your website, not the booking app your times live in.

Where the schedule lives

Your real times sit in the booking app, behind a widget AI can't open. It sees a Book Now button and nothing behind it.
Class scheduleMindbody
Tonight's tablesOpenTable
Open appointmentsJane

What AI says instead

With nothing to cite, AI hands your customer a phone number and a chore.
Anything ThursdayCheck their site
Walk-insCall ahead
Long weekend hoursMay vary

What people ask right before booking

These come from customers who already picked you and just need a time. When AI can't answer, they book with whoever it could.
anything tonight?open Sunday?how far out are you booked?do you take walk-ins?same-day appointments?next opening for a new patient?is there a waitlist?closed for the holiday?+ hundreds more
How it works

Sync the schedule you already keep

Courtyard connects to the booking system you already use and syncs it to your AI knowledge base, which is then pushed to AI search engines. You keep taking bookings exactly the way you take them today.

1

Connect your booking system

Mindbody, Mariana Tek, Jane, Jobber, OpenTable, and Resy already know your schedule. Courtyard easily syncs to them.

2

Spell out how booking works

Which classes run which nights, how far ahead you open bookings, whether same-day is realistic, what a first visit involves.

3

Keep AI up to date

Closed Monday for the holiday? New promo? Tell AI what's new by typing it in, or drop in a document.

39%
of the sources AI cites when answering a detailed question about a business come from that business's own site.
Source: Courtyard, How AI finds local businesses
AI Visibility Index

See what AI actually says, market by market

Every week we put 24 real customer questions to ChatGPT, Gemini, Perplexity, and Google AI Mode (288 answers per market) and publish which local businesses each assistant names, and how accurately it describes them, across 50 US and Canadian markets.

Explore the AI Visibility Index
4assistants, measured weekly
50US & Canadian markets
20,000+businesses evaluated
FAQ

Common questions

Can customers book an appointment through ChatGPT?
Not today. What decides the booking is the answer just before it: anything Thursday, do you take walk-ins, how far out are you booked. Answer those and AI sends the customer to your booking page ready to go.
Why does ChatGPT tell people to call about my availability?
Your schedule loads inside a booking widget pulled in from another company's site, and AI crawlers don't open those. Old hours keep floating around in directories too. You can't fix every one of them, but you can give AI one current source of your own that it prefers.
My schedule changes daily. Is this worth the effort?
You're not typing in every slot. Connect your booking system and the times stay current on their own. The rules around them, your booking window, walk-in policy, first-visit steps, barely change at all.
Does Courtyard replace my booking software?
No. Mindbody, Jane, OpenTable, and the rest keep taking the bookings. Courtyard makes sure the AI describing you has your real schedule, then points the customer at the booking flow you already use.
Will publishing my availability get me recommended by AI?
No. AI weighs reputation, the reviews and mentions you don't control, alongside what you tell it about yourself. Availability is the half you own, and it wins the questions reputation can't touch, like whether 6:15 is free on Thursday.
How much does Courtyard cost?
Courtyard starts at $20 per month. You can sync your schedule and see how AI describes your business before you commit.
Keep exploring
How AI finds local businessesThe 390,000-citation run behind the 39% figure.Get your prices into AI answersThe other question assistants hedge on most.How AI recommends businessesWhat AI weighs when it picks who to name.

Answer the question that comes before the booking

Sync your schedule so assistants send customers to your booking page instead of telling them to call around. No new website. Starting at $20/month.

Get started free