AI Visibility

Does ChatGPT actually know your business?

The fastest way to find out is to ask. In a few minutes you can see whether ChatGPT knows your business exists, understands what you offer, and gets the specifics right, or whether it's vague, outdated, or asks the user to do the work. For most local businesses, it knows far less than their owners expect.

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Ask anything

Supporting every major AI assistant

ChatGPT

Claude

Gemini

Perplexity

Copilot

Grok

Before you test

Ask ChatGPT about your business directly, then the way a customer would. You're checking what it knows and understands, not just whether it can look you up.

Check a few assistants (ChatGPT, Gemini, Perplexity) and run each a few times, answers vary by design.

Knowing you exist is only step one. What matters is whether it understands you well enough to describe you accurately and put you forward for the right things.

If it's vague, dated, wrong or just not enough to help a potential customer that's a gap you can close, by giving AI a source it can actually rely on.

The three-minute test

See what ChatGPT actually knows about you

You don't need a tool. Open ChatGPT and ask about your business the way you would if you were a customer. In a few prompts you'll see how much it really knows, and how much it's guessing.

Ask about you

"What can you tell me about [your business]?"
Does it know the basics?

1. Ask what it knows

Does it know you exist, and are the basics right?

Ask like a customer

"Best [service] in [city] for [specific need]?"
Does it bring you up?

2. Ask like a customer

Does it bring you up when someone describes what they want?

Push on specifics

"Does it take [insurance]? Open late?"
Or does it start to guess?

3. Test how well it understands

Push on specifics: insurance, availability, a particular service, dietary restrictions. Does it actually understand you, start to guess, or send you elsewhere?

Reading the results

If ChatGPT doesn't understand you, it can't recommend you

A blank, vague, or wrong answer isn't a verdict on your business, it's a sign of how little ChatGPT has to work with. It builds its answer from whatever it can find about you, so thin or conflicting information means it can't describe you with confidence and in a real back-and-forth, it can't answer the follow-up that wins the customer.

The usual cause is fragmentation: your details are spread across a website, a few directories, and outdated listings that don't agree. Nothing is clean enough for ChatGPT to trust, so it guesses or leaves you out.

Asked what it knows

Vague, or missed what you offer

Asked like a customer

Named competitors, not you

Asked about specifics

Guessed, or pulled a stale listing

1.2%

of locations get recommended when someone asks ChatGPT for one. If ChatGPT doesn't really know you, that's a big gap.
SOCi 2026 Local Visibility Index — locations recommended by ChatGPT

AI Visibility Index

Rather see it at scale? We measure this every week.

We put 24 real customer questions to ChatGPT, Gemini, Perplexity, and Google AI Mode every week (288 answers per market) and publish which local businesses each assistant names, and how accurately it describes them, across 50 US and Canadian markets.

Explore the AI Visibility Index

4assistants, measured weekly

50US & Canadian markets

20,000+businesses evaluated

After the test

Tools might show you the gap. Courtyard helps close it.

Even your Google Analytics or Wix dashboard won't tell you what AI says about you — and a dashboard that just measures the gap still doesn't give AI anything new to work with.

Courtyard does. It publishes and maintains a live, structured source of truth about your business, so when an assistant goes looking, it finds accurate, current facts — enough to describe you, answer the follow-ups, and put you forward instead of a competitor. You can also easily tell AI what's new in your business by just dropping in a doc, text, voice, or forwarding an email, and Courtyard will transform it into knowledge ready for AI to use.

That raises the odds you're described and considered correctly. No one can guarantee a single recommendation, since AI answers vary by run, but you can't be brought forward if AI doesn't understand you.

See how Courtyard works

Measurement tools

Show you the gap

Courtyard

Gives AI the source to close it

FAQ

Checking your AI visibility

What owners ask after they run the test.

If I ask ChatGPT my business name and it knows me, am I covered?

No. That only proves it can find you when you hand it the answer. Customers describe a need ("best plumber near me") and dig into specifics like pricing, availability, warranties, so test that instead and see whether ChatGPT can actually speak about you.

What if ChatGPT names me but gets my details wrong?

That can cost you the customer just as easily as being left out. If it lists you but quotes the wrong hours, misses a service, or can't answer a follow-up, people move on. Being understood means AI can describe you accurately and handle the specifics, not just say your name.

Why did ChatGPT recommend my competitor and not me?

Part of it can be because it had clean, current information it could describe with confidence for them and didn't for you.

I got a different answer when I asked again. Which is real?

Both. AI answers are non-deterministic by design. Run each query a few times across ChatGPT, Gemini, and Perplexity and look for the pattern, not a single result.

Can Courtyard guarantee ChatGPT will recommend me?

No, and nobody can, because AI answers vary by run and platform. What it does is give AI an accurate, current source about you, which meaningfully raises the odds you're described, considered, and recommended.

See what ChatGPT knows about your business

Then give it the answers it needs. Set up your live AI knowledge base in minutes. From $20/month.

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