ServiceTitan + Courtyard for home service operators
Courtyard captures service demand in ChatGPT - job type, urgency, location, and contact details - and prepares it for ServiceTitan intake. Your dispatch and sales teams receive structured requests they can act on immediately, without transcription or re-entry.
What operators use this for
- Capture job type, urgency, and property details before the first call-back
- Reduce time between AI-sourced inquiry and booked job
- Give dispatch teams structured intake that's ready for ServiceTitan workflows
- Improve conversion on high-intent AI traffic across HVAC, plumbing, electrical, and more
Recommended setup
- Define your service types and coverage areas in Courtyard
- Capture job details, urgency signals, and customer contact info in ChatGPT
- Route structured requests into ServiceTitan for dispatch and sales follow-up
- Track lead-to-booked outcomes across AI-sourced demand
FAQ
What job types does this work for? Any service request you can qualify in a conversation - HVAC, plumbing, electrical, pest control, and more.
How does the lead get into ServiceTitan? Courtyard captures and structures the request. Your team receives it ready to convert - no transcription or re-entry needed.
Is this for new customer acquisition or existing customers too? Primarily new customer acquisition from ChatGPT - but the intake flow works for any inbound request type.
Is this generally available? Not yet. Currently this is in early access rollout.
